Overnight Stay in the Heart of Munich » Central & Quiet «
From »A« like adapters to »Z« like zip code … we have compiled the answers to your most important questions for your stay at the Hotel Brunnenhof. Simply as a pdf. We wish you a wonderful time with us in Munich!
Dear guest,
your comfort is our primary concern at the Hotel Brunnenhof. Everything you need to know about our hotel and your stay with us is on this page.
On the following pages you will find the answers to the most important questions and queries from A to Z. Our team at the front desk is happy to answer any further questions.
For information on Munich tours, trips to the countryside, events in Munich, a great night out … please contact our team at the front desk.
We wish you an enjoyable and relaxing stay.
Your Hotel Brunnenhof team.
Adapter / charging cables
All rooms are equipped with 230 V / 50 Hz power sockets. International adapter and charging cables e.g. for mobile phones (major brands) are available at the front desk. We will ask for a security deposit of € 10,00.
Advance booking
You may book your next stay at the Hotel Brunnenhof at the front desk and get our discounted rate for booking directly.
Allergies
Please ask our service staff, if you need alternative items for the breakfast, such as lactose free milk.
ATM
Several ATMs are within walking distance.
Banks
Several banks are within walking distance.
Bar
Drinks and snacks are available at the front desk.
Breakfast
Breakfast is served from 7.00 to 10.00 a.m. In case of an early check-out, please contact the reception. We‘ll arrange a selection of food for you.
Check-in from 4.00 p.m.
We are happy to store your luggage at reception before check-in.
Check-out until 11.00 a.m.
We can store your luggage until your final departure.
»Do not disturb«
If you don‘t want to be disturbed (e.g. no cleaning), please put the »Do not disturb« card on your door. Please note that there is no cleaning after 2.30 p.m.
Drinks
Are available front desk on the ground floor.
Dry-cleaning
We are happy to recommend a dry cleaner nearby (also see »ironing« and »laundry«).
Emergency
In case of emergency please call our front desk or the direct emergency number: (0) outside line and 112.
Emergency exits
You will find information about emergency exits in your room and in the corridors.
Express check out
Can be arranged the night before your departure.
Fire alert
In the event of fire you will hear a siren. Informations on procedures in emergency situations are supplied in your room.
Fire extinguishers
Can be found on each floor in the corridors and staircase.
First aid
Bandages and band-aids are availabe at the front desk. The nearest pharmacies are located in Schillerstraße and close to the Sendlinger
Tor. In an emergency, please contact our team at the front desk.
Food / warm meals in the guestroom
Everybods enjoys a nice and well smelling hotel room. Therefore we ask you not to eat warm meals in your room. We are happy to provide you with dishes and cutlery in our lounge area. In case you don‘t take notice we will have to charge an extra cleaning fee.
Foreign currencies
Can be exchanged at the Main Train Station.
Front desk
Our reception is staffed 24 hours. To contact the front desk, press »reception 1 or 2« on the phone in your room or dial 500 or 510.
High chair / cot
These are available upon request at the front desk. The charges for the cod will be € 12,00 per day.
Ironing
Please contact our team at the front desk (also see »dry-cleaning« and »laundry«). Upon availibilty you can borrow an iron and iron board.
Internet
Every room has free wireless internet. For details see »Wi-Fi«.
Keys
Please always hand in your room keys at the front desk when leaving the hotel. The front desk is 24 hours occupied. In case of a key loss the lock has to be changed. The charges for a new key lock will be € 150,00.
Laundry
Please contact the reception for laundry services.
Liability
You may store your values in our safe (see »safe«); for information on liability, please read our terms and conditions.
Linen change
If you like to get you bed linen changed every day, we can arrange that at an additional cost of € 5,00 per bed.
Lost & found items
Please contact our team.
Luggage
Luggage can be stored until check-in / check-out (see our terms and conditions).
Maps & tips for going out
Recommendations for the best addresses in the neighbourhood are available at the front desk.
Medical care
Please contact our team at the front desk.
Mini-Bar
We offer a complimentary bottle of water. Other beverages are available at the bar and front desk.
Munich
We are happy to help you discover our beautiful city. Maps, favourite addresses, information on guided walks and tours are available at the front desk.
Opening hours
»Shop till you drop« – from Monday to Saturday 9.30 a.m. to 8.00 p.m. Smaller shops might close a bit earlier.
Parking
There is a small car park in our courtyard (€ 15,00 per day). In addition, we have a cooperation with a car park nearby. Please contact our team at the front desk for further information.
Pets
Our hotel is pet-friendly. The pets are only allowed to stay alone in the guest room during breakfast. If nature calls, then head to the Theresienwiese, a large park nearby. For a longer walk we recommend a stroll through the Glockenbach area, which leads to the river Isar. Please note that we charge € 10,00 per day per pet due to the increased cleaning efforts.
Pharmacies
The nearest pharmacies are located in Schillerstraße and close to the Sendlinger Tor. In an emergency, please contact our team at the front desk.
Postcards
We have stamps for your postcards at the front desk.
Pillows & Bedding
Are suitable for allergic people. For additional pillows and blankets please contact the reception.
Public Transport
Timetables and information on special rates are available at the front desk.
Quality
If anything is not working properly in your room, please let us know.
Radio
Can be received through TV.
Rain ponchos
You can buy our rain ponchos at the front desk.
Rental cars
All leading car rental companies have an office at the Main Station.
Rent a bike
Munich is very bike-friendly. You can rent bikes (e.g. MVG and DB) at the Main Station.
Room cleaning
Between 10.00 a.m. and 2.00 p.m.
Safe
A safe is located near reception on the ground floor. We will ask for a security deposit of € 10,00.
Sanitary articles
Toothbrushes and razor sets are available upon request at the front desk.
Sewing kit
Sewing kits are available upon request at the front desk.
Showerstool
Please contact our team.
Slippers
Slippers are availableat the front desk.
Snacks
Available at the front desk downstairs.
Smoking
Our hotel is a non-smoking hotel. However, you may smoke in the courtyard and entrance. Please use the ashtrays supplied. In case you don‘t take notice we will have to charge an extra cleaning fee.
Shoe polishing
A machine is located on the ground floor near the elevator.
Shoe polish ultils are available at the frint desk.
Stamps
Stamps are available at the front desk.
Taxi
Reception can book a taxi for you. The nearest taxi ranks are located at the Main Train Station and in Schwanthalerstraße.
Telephone
Calls from room to room (free of charge): just dial the room number. For external calls (chargeable), press 0 before.
Towels
Additional towels are available at the front desk.
Trips
Recommendations, map material as well as numerous tips are provided at the reception. We are happy to assist you with your plans.
TV
There are many national and international channels.
Umbrellas
We have some umbrellas at reception. A security deposit of € 10,00 will be charged.
Wake-up call
We can give you a wake-up call. Please let us know the evening before.
Water kettles
Are available at the reception according to availability.
Wi-Fi
Wireless internet is free of charge. Please contact the front desk for the access code.
Overnight Stay in the Heart of Munich » Central & Quiet «